Human Factors & Cognitive Psychology

Understanding people.
Improving systems.

Theeuwes Advies studies how people perceive their surroundings, process information and make decisions. We combine scientific expertise with applied consulting and experimental research, particularly in traffic, safety and visual communication.

Prof. Jan TheeuwesProfessor of Cognitive Psychology at Vrije Universiteit Amsterdam
Motorway with wind turbines and road signs
Human Factors in practice
Experience and expertise

About Prof. Theeuwes

Prof. Jan Theeuwes is Professor of Cognitive Psychology at Vrije Universiteit Amsterdam and an internationally recognised researcher in visual attention and perception.

Drawing on decades of scientific research and expertise in Human Factors, he helps organisations analyse complex questions involving human behaviour, road safety, information design and system design. He combines fundamental research insights with an independent, practical perspective.

Read an interview with Prof. Theeuwes in the Dutch professional magazine De Psycholoog; or view his academic CV. You can also view his international CV with a complete publication list (PDF). Learn more about the research at Theeuweslab.com.

Expertise

Two ways to answer important questions.

Sometimes a scientifically grounded analysis is the best approach. In other cases, an experiment is needed to test the effects of a design or intervention.

For many assignments, Theeuwes Advies collaborates with other specialists, including Berno Bucker (Attention Architects) and Michel Lambers (Adviesdienst Mens en Veiligheid). Depending on the project, assignments are undertaken independently or collaboratively.

Consulting

Consulting & analysis

Evaluating products, traffic situations and information systems from the perspective of human perception, attention and decision-making.

  • Human Factors assessments
  • Safety and design analyses
  • Clarity of information and road signage
Experiments

Experimental research

Empirically testing how people see, understand and use information, and whether an intervention actually works.

  • Behavioural and perceptual experiments
  • Comprehensibility testing and comparisons
  • Simulator and field studies
A look at the methods

What do people actually look at?

In addition to behaviour and performance, eye movements can reveal where attention is directed. Eye tracking shows which parts of a scene people look at and how their viewing patterns change.

The video demonstrates how eye tracking can be used during a drive to visualise attention and gaze behaviour.

Illustration: eye tracking in a traffic situation (courtesy of Attention Architects).
Selected work

Projects.

A selection of traffic-related and other consulting and research projects. Select a project to learn more.

Traffic-related projects

Objects and road signs along the A28 motorway
Traffic

Visual distraction from roadside objects

Advice on how objects along motorways affect visual attention and road safety.

Visual attention and road safetyRead more ↗

Research and advice on how roadside objects, advertisements and other visual elements can attract or hold drivers’ attention. The work examines when information unrelated to driving creates a distraction and which features matter for the safe design of roadside environments. Insights from visual-attention research contributed to Rijkswaterstaat’s guidance for assessing objects along motorways and other roads.

View the public Rijkswaterstaat guidance document (PDF) ↗

Aerial photo of Kooimeerplein with marked travel paths
Traffic

Behavioural analysis of Kooimeerplein

Analysis of motorcycle crashes in relation to driver behaviour and road design.

Human Factors and road safetyRead more ↗

A large number of motorcyclists were involved in crashes at Kooimeerplein. Initially, poor skid resistance of the road surface was suspected. The behavioural analysis instead identified a major role for road design: drivers entering the junction found themselves in an unexpected position. Sudden steering and braking corrections then created dangerous situations and crashes.

Design drawing of a diverging diamond interchange
Traffic

Assessment of Diverging Diamond Interchanges

Human Factors assessment of diverging diamond interchange designs.

Road infrastructureRead more ↗

Analysis of how easily drivers understand the road layout, lane choices and traffic information, with particular attention to expectations at this less familiar type of interchange.

Cross-sections of the First Heinenoord Tunnel: HRL and HRR
Traffic

Analysis of the First Heinenoord Tunnel

Human Factors assessment of the design and cross-sections of the First Heinenoord Tunnel.

Tunnel safetyRead more ↗

Assessment of tunnel design from the road user’s perspective, focusing on lane arrangement, available space, visibility and road safety.

Schematic tunnel design with highlighted areas of attention
Traffic

Human Factors assessment for tunnels

Assessment of the criteria and conditions for safe tunnel design using Human Factors expertise.

Tunnel safetyRead more ↗

Evaluation of a tunnel design from a Human Factors perspective, paying particular attention to factors that can contribute to incidents. The assessment covered driver behaviour throughout the tunnel’s zone of influence: inside the tunnel, upstream while approaching it, and downstream while preparing to leave it.

Jan Theeuwes served as an external adviser in the preparation of this report.

Read the report: Human Factors Assessment for Tunnels with Complex Traffic Situations (Rijkswaterstaat)

Image for A24 toll sign: do drivers understand it?
Traffic

A24 toll sign: do drivers understand it?

Assessment of how clearly a new toll sign communicates its message.

Traffic informationRead more ↗

The key practical question was whether road users recognise from the sign that they must pay a toll to use the road.

Bilingual Dutch–Frisian road sign for through traffic
Traffic

Frisian language on road signs

Advice on how easily road users understand Frisian text on road signs.

Traffic informationRead more ↗

Assessment of how the use of Frisian on road signs affects the recognition and processing of traffic information.

Bilingual Dutch–Frisian road sign for through traffic
Image for Human Factors at Zuidasdok
Traffic

Human Factors at Zuidasdok

Advice on complex road infrastructure design from the road user’s perspective.

Road infrastructureRead more ↗

Evaluation of design and traffic-engineering issues, focusing on driver expectations, recognisability, decision points and task demands.

Image for Visibility and safety of bicycle lights
Traffic

Visibility and safety of bicycle lights

Research into whether particular types of bicycle lighting actually improve safety.

Road safetyRead more ↗

The assessment focused on visibility and the relationship between lighting design and road safety.

Image for Distraction from wind turbines along motorways
Traffic

Distraction from wind turbines along motorways

Advice on wind turbine placement and potential driver distraction.

Road safetyRead more ↗

Wind turbines beside motorways may visually distract drivers through rotating blades and moving shadows. Whether this creates a road safety risk depends largely on the demands of driving at that location. Additional visual distraction can be particularly undesirable in complex situations such as interchanges and motorway entrances and exits.

Image for Low-emission zone signs
Traffic

Low-emission zone signs

Study of how well approximately 500 participants understood low-emission zone signs.

Traffic informationRead more ↗

The study examined whether road users correctly interpreted the meaning and implications of the signs.

Image for Roadwork signs with emotional messages
Traffic

Roadwork signs with emotional messages

Study of whether emotionally framed messages affect driving speed.

Road safetyRead more ↗

The experiment tested whether messages that appeal to emotions encourage drivers to slow down when approaching roadworks.

Read the report: Evaluation of the “Welcome to My Workplace” Pilot (Rijkswaterstaat)

Image for Evacuation from the Maastunnel in a fire
Traffic

Evacuation from the Maastunnel in a fire

Practical test of evacuation behaviour and the time available to escape.

Tunnel safetyRead more ↗

The study examined whether people could carry out the necessary actions in time during an emergency and use a safe escape route.

Image for Illuminated roadwork vehicles and glare
Traffic

Illuminated roadwork vehicles and glare

Research into glare caused by large illuminated arrows on roadwork vehicles.

Road safetyRead more ↗

Assessment of whether vehicle-mounted lighting and warning signs can adversely affect perception and driver behaviour.

Image for Design of an emergency stopping bay sign
Traffic

Design of an emergency stopping bay sign

Testing alternative designs for signs indicating emergency stopping bays.

Traffic informationRead more ↗

The study investigated which sign design most clearly communicates the purpose of an emergency stopping bay.

Photo of light-coloured road surface with red marking
Traffic

Light-coloured road surfaces in tunnels

Assessment of light-coloured pavement as an element of tunnel design.

Tunnel safetyRead more ↗

Advice on the role of road surface colour and other visual features in drivers’ perception and orientation inside tunnels.

Comparison of two tunnel sign designs
Traffic

Advice on tunnel signage

Advice on making tunnel signs clear and recognisable.

Tunnel safetyRead more ↗

A new sign was developed (right) to make clear that an exit follows the tunnel. The sign on the left was the original proposal.

Illustration of excessive roadside signs and information
Traffic

Developing the Ten Golden Rules of Road Design

Together with other specialists, we developed ten practical rules for Rijkswaterstaat to better accommodate road users when designing roads and traffic information.

Human behaviour and road safetyRead more ↗

For Rijkswaterstaat, we translated research on attention, perception, information processing and road-user behaviour into practical design principles. Working with other Dutch specialists, we examined the limits of road users’ capabilities, their expectations, and their responses to road layouts and traffic information. The ten rules emphasise, among other things, that drivers cannot process everything at once, information should be relevant and easy to understand, and road systems must allow for human error. Rijkswaterstaat published the brochure in 2008.

Read the brochure: Ten Golden Rules (Rijkswaterstaat, PDF) ↗

Two road designs from a driver’s perspective
Traffic

Self-Explaining Roads

Road design that immediately communicates what drivers can expect.

Safe road designRead more ↗

Together with colleague Godthelp, we developed the concept of Self-Explaining Roads: roads that explain themselves. A consistent, recognisable design allows road users to understand immediately what to expect and how to behave. The concept has been adopted widely around the world and is now an important principle in road safety design.

Read our original article in Safety Science (1995) (PDF).

Three road scenes A, B and C illustrating the impact of design on speed choice
Traffic

Road design features and speed choice

Research into which road features influence drivers’ speed choices.

Road infrastructureRead more ↗
Experimental setup for research on glare from vehicle lights
Traffic

Vehicle glare and driving behaviour

Research into the relationship between disruptive glare and driving behaviour.

Road safetyRead more ↗

A TNO study examining how glare may impair drivers’ vision and affect driving performance.

Scientific publication: Relation Between Glare and Driving Performance (ResearchGate)

Two motorway speed limit sign variants, showing 100 km/h by day and 120 or 130 km/h between 7 pm and 6 am
Traffic

Speed limit information on motorways

How do drivers know which speed limit applies, and how clear are the signs?

User researchRead more ↗

A user study investigated how motorists determine the applicable speed limit on Dutch motorways, how well they understand speed limit signs and how clear they find them. An online assessment involving Dutch, Belgian, German and British respondents examined knowledge, experiences and potential behavioural effects of speed limit information.

Read the report: User Study on Speed Limits (Rijkswaterstaat)

Car with daytime running lights
Traffic

Daytime running lights (from the archives)

Reanalysis of Swedish accident statistics on daytime vehicle lighting.

Road safetyRead more ↗

In the early 1990s, the Dutch government considered making daytime vehicle lighting compulsory. Swedish crash statistics were said to show a dramatic reduction in accidents. Together with colleague Riemersma, we reanalysed those data. Conclusion: no demonstrable effect. Our research contributed to the decision not to introduce the measure in the Netherlands.

Read our original article in Verkeerskunde (May 1990) (PDF).

Image for Understanding the rules for cycling on cycle paths versus roads
Traffic

Understanding the rules for cycling on cycle paths versus roads

Online study of road users’ understanding of when a cycle path or carriageway must be used.

Road-user behaviourRead more ↗

An online study of 953 representative road users examined how well cyclists, e-bike riders and moped riders understand the rules associated with road signs G11, G12a and G13.

Sign G12a (cycle/moped path) was better understood than the traditional G11 sign, whereas most road users misinterpreted G13.

Across vehicle categories, participants also expressed a strong preference for using the cycle path rather than the road.

Read the report on the CROW website

Decision-making and legal cases

Image for Expert advice on mammography in a disciplinary case
Other

Expert advice on mammography in a disciplinary case

Expert advice on visual perception and signal detection in a professional disciplinary case.

Medical decision-makingRead more ↗

In disciplinary proceedings concerning a tumour that was not detected on a mammogram, Theeuwes Advies provided expertise on visual perception, signal detection and decision-making. The disciplinary tribunal dismissed the allegations against both radiologists, in part on the basis of this expert advice.

Image for Laser-based closure signal for shipping
Other

Laser-based closure signal for shipping

Research into the clarity and effectiveness of a laser beam used as a closure signal.

ShippingRead more ↗

Experimental assessment of a visual signal used to indicate a waterway closure.

Image for Soiled banknotes
Other

Soiled banknotes

Research into when people consider a banknote too dirty to accept.

Behaviour and perceptionRead more ↗

Public evaluations of soiled banknotes, investigating how much visible contamination people will accept in practice.

Read the report: What is a Fit Banknote? The Dutch Public Responds (De Nederlandsche Bank)

Five waste-sorting pictograms for plastic, paper, glass, organic waste and general waste
Other

Pictograms and symbols

Comparative study of the comprehensibility of waste-sorting pictograms.

Visual communicationRead more ↗

Waste-sorting pictograms were empirically tested for recognition and comprehensibility.

Research report: Testing Colour–Name Pictograms for Waste Separation, VU Amsterdam (May 2017, PDF, 5.9 MB) ↗

Five waste-sorting pictograms for plastic, paper, glass, organic waste and general waste
Yellow and black garment with white stripes
Other

Recognition of brand imagery

Research into the recognition of brand imagery, including Adidas and H&M.

Visual communicationRead more ↗

Theeuwes Advies conducted experimental research into the recognition of stripe patterns on clothing and advised H&M in its long-running trademark dispute with Adidas. After 25 years, the case was resolved in H&M’s favour. The Court of Appeal ruled that H&M had not infringed Adidas’s three-stripe trademark.

Select an image to enlarge it.

Yellow and black garment with white stripes
Comparison of stripe patterns on sportswear

More about the 25-year Adidas and H&M trademark dispute

Court of Appeal judgment (ECLI:NL:GHDHA:2020:72)

Enlarged image